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About
Ambassador was established in 1989 in Muscat, Oman, with a clear purpose — to deliver reliable electronics and home appliances backed by exceptional service. From a single retail outlet, the company has grown into one of Muscat’s trusted names in consumer electronics
Founded by Aroth Abdul Majeed and Sajeer Abdul Majeed. Ambassador was built on integrity, customer trust, and long-term relationships. Today, under the leadership of Aroth Abdul Majeed, and Sajeer Abdul Majeed. Managing Director, the company continues to expand while embracing innovation and digital transformation
With multiple branches strategically located across Muscat, Ambassador has consistently served households with quality products from leading international brands. Our growth has always been guided by one principle: customer satisfaction comes first
Our Vision
To become a leading and most trusted electronics and home appliances retailer in Oman by combining retail excellence with digital innovation.
Our Mission
To enhance everyday living by providing high-quality electronics, competitive pricing, and dependable after-sales support — through both our physical stores and our online platform.
Our E-Commerce Journey
This year marks a significant milestone — the launch of our official Ambassador E-Commerce Platform.
As shopping habits evolve, we are extending our trusted in-store experience into the digital world. Our online store is designed to provide customers across Oman with convenient access to a wide range of electronics and home appliances, supported by secure transactions, reliable delivery, and dedicated customer support..
Through our e-commerce platform, we aim to make technology more accessible, affordable, and convenient — anytime, anywhere.
Our Core Values
Customer Commitment
We prioritize our customers’ needs and strive to exceed expectations in every interaction.
Integrity
We conduct our business with transparency, honesty, and ethical responsibility.
Quality Focus
We carefully select products that meet high standards of performance and reliability.
Excellence in Service
We are committed to delivering a seamless shopping experience — online and offline
Continuous Growth
We embrace innovation and continuously adapt to serve our customers better.
Our Operating Principles
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We place customers at the center of every decision.
We place customers at the center of every decision.
We deliver consistent service standards across all branches and online platforms.
We support long-term customer relationships through reliable after-sales service.
We pursue operational excellence through teamwork and accountability.
